To create a Non Conformance notice, follow the steps below.
Step 1: Go to the Non Conformance register
Navigate to your Management module and click on the Non Conformance notice tool to access your project's Non Conformance register.
Step 2: Click the "CREATE" button
Click the "CREATE" button to start completing your notice information.
Step 3: Add recipients
First, type into the "To" field to search for the contact you would like to address the Non Conformance notice to.
You can then type into the "Cc" field to include any other related contacts in the notice and all related correspondence (e.g. project team members).
If the contact you are searching for isn't in your address book, click the "ADD NEW CONTACT" button to add them.
Note: you can search for anyone in your address book by contact name, email address, company name or tag. Contacts do not require a WeBuild account to view, download or respond to your notice.
Step 4: Add notice information and response required date
Complete the description of the Non Conformance notice and set the response required by clicking into the date picker and selecting a date.
You can also opt to automatically send email notifications to all recipients once the "response required" date has passed by checking the "Send overdue notifications" box.
Step 5: Add markups or other attachments (optional)
Click the small floating paperclip button to reveal the attachment options for your notice.
- Attach a plan/file from your document register to your notice
- Markup a plan from your document register and attach it to your notice
- Attach any form notice from your Management module to your notice
- Attach a photo or file from your device to your notice
Step 6: Send, Save or Save as draft
After adding all related information to your notice, click the "DONE" button on the top right-hand side of your screen to reveal the below options:
- Send (email notifications are sent to recipients)
- Save (email notifications are not sent to recipients, but notice is logged)
- Save as draft (come back to your notice later)
Step 7: Notifications (if sent)
After sending a Non Conformance notice, each contact receives an email notification like the one in the example below.
Recipients can click the "Download Notice" button to download the Non Conformance notice pdf and any related attachments or click "View Details" button to view the Non Conformance notice and related files via the interface.
A record of the Non Conformance notice is added to your project's Non Conformance register with all related information, including a date/time stamp for download activity.
Example: Non Conformance notice email notification
Example: Non Conformance notice pdf file
Step 9: Responses or questions
All recipients can send a response to the Non-Conformance or ask any questions by replying directly to the email notification. The sender and all other recipients will receive the related updates via email.
Non Conformance notice senders and recipients can also send messages via the notice's "COMMENTS" tab when viewing the notice online.
All replies to Non Conformance notice emails and messages will also be logged in the "COMMENTS" tab of the Non Conformance notice in the interface.
Note: recipients that are not a part of your organisation will only be able to view and access the notices that relate to them.
Example: Non Conformance notice - "NOTICE" tab
Example: Non Conformance notice - "RECIPIENTS" tab
Example: Non Conformance notice - "COMMENTS" tab
Example: Non Conformance notice - adding attachments to "COMMENTS" tab
If you have any questions about Non Conformance notices, shoot us an email at email@example.com and our customer success team will be in touch.