Close a Non Conformance notice

This article will teach you how project team members and Non Conformance notice recipients can action and close Non Conformance notices.

To close a Non Conformance notice, follow the steps below.

Project team members

Step 1:  Go to the Non Conformance register 

Navigate to your Management module and click on the Non Conformance notice tool to access your project's Non Conformance register.

Step 2:  Go into a Non Conformance notice

Click on the related Non Conformance notice.

Step 3:  Click the "Pending" button to change the status

After receiving the information related to the Non-Conformance, the notice is ready to be closed off. Notices that have not yet been closed display the status "Pending".

Click the "Pending" status button on the top right-hand side of your screen and select "Close" from the menu.

Step 4:  Close Non Conformance notice 

After a Non-Conformance has been actioned, you can close the notice and send updates to all notice contacts. An updated Non Conformance notice .pdf file is attached to the email notification, including a sign-off section with the notice creator's signature (if added).

To add your signature to the "sign-off" section of your updated Non Conformance notice .pdf file, click the "Attach signature" box then click and drag to draw your signature.

Example: Closing a Non Conformance notice - signature section 

Example:  Closed Non Conformance notice email notification

Example: Non Conformance notice .pdf file with "Sign-off" section included.

Non Conformance notice recipients

Step 1:  Go to Non Conformance notice email notification

Go to your email inbox and open the related Non Conformance notice email notification.

Step 2:  Click the "View Details" button

At the bottom of the Non Conformance notice email notification, click the "View Details" button to be directed to the Non Conformance notice interface.

Note: if you are not a part of the project's organisation, you will only be able to view and download notices that are related to you.

Step 3:  Click the "Pending" button to change the status

Click the "Pending" status button on the top right-hand side of your screen and select "Close" from the menu.

Step 4:  Close Non Conformance notice 

After a Non Conformance has been actioned, you can close the notice and send updates to all notice contacts. An updated Non Conformance notice .pdf file is attached to the email notification, including a sign-off section with the notice creator's signature (if added).

To add your signature to the "sign-off" section of your updated Non Conformance notice .pdf file, click the "Attach signature" box then click and drag to draw your signature.

Example: Closing a Non Conformance notice - signature section 

Example:  Closed Non Conformance notice email notification

Example: Non Conformance notice .pdf file with "Sign-off" section included.