Importing my contacts from webmail isn’t working. Help!

If you had an issue importing contacts from webmail, the most likely culprit is your browser's pop-up blocker.

To use the "import from webmail" tool, you must first switch off your pop-up blocker setting in your browser, otherwise the related sign-in dialog will be automatically blocked.

Turning off your browser's pop-up blocker

To turn off your browser's pop-up blocker, follow the simple steps laid out in the below articles.

Check which type of browser you are using and click the related link below:

Google Chrome

Safari

Firefox

Microsoft Edge (switch to "Off" instead of "On" in Step 3)

Note: Tenderfield is not compatible with Internet Explorer. This browser has been phased out by Microsoft.

If switching off your pop-up blocker does not fix the issue, please send us an email at [e-mail] and our customer success team will be in touch.